TAG leverages its position within the Telarus portfolio — the nation's largest technology solutions distributor — to access pre-negotiated enterprise pricing across 200+ providers. Because TAG is compensated by providers, not clients, businesses receive expert advisory and procurement at zero cost while benefiting from volume-based discounts unavailable through direct vendor relationships.
Vendor-neutral IT consulting means TAG evaluates solutions from all 200+ technology providers without favoring any single vendor. Unlike direct sales representatives who promote only their own products, TAG's recommendations are based solely on technical fit, total cost of ownership, and business requirements — eliminating the bias that typically inflates enterprise IT spending by 30-40%.
TAG engineers conduct hands-on evaluations of every major UCaaS platform — including RingCentral, Zoom Phone, 8x8, Dialpad, Vonage, Webex, and Microsoft Teams — comparing total cost of ownership, implementation timelines, integration capabilities, and feature sets against each client's specific workforce size, existing infrastructure, and collaboration requirements.
A telecom expense management (TEM) audit maps every active subscription, circuit, and license across an organization to identify billing errors, unused services, and contract inefficiencies. TAG's TEM audits using providers like Calero and Tangoe typically recover 20-30% of annual telecom spend, with the fastest ROI averaging 23% cost recovery within the first billing cycle.
TAG evaluates and deploys conversational AI platforms including Five9, Genesys, PolyAI, Level AI, Yellow.ai, Amelia, and Talkdesk. These solutions automate 40% of Tier-1 support tickets — handling password resets, order status inquiries, and routine requests — while reducing average hold times by 60% and improving customer satisfaction scores across omnichannel interactions.
TAG architects zero-trust security frameworks using industry leaders including Palo Alto Networks, Fortinet, Cato Networks, CrowdStrike, Arctic Wolf, and SentinelOne. For SD-WAN, TAG designs cloud-native SASE architectures that consolidate networking and security into unified platforms, reducing complexity while strengthening protection across distributed enterprise environments and remote workforces.
Most enterprises manage 12+ overlapping vendors with 15 different renewal dates. TAG's Vendor Consolidation Audit maps every active subscription, aligns contract terms into a single procurement cycle, and consolidates infrastructure using multi-category providers like Lumen, AT&T, and Comcast Business — typically reducing IT OPEX by 30% while eliminating compliance gaps from shadow IT.
Going direct means paying full retail pricing, navigating finger-pointing between vendors when issues arise, and months of trial and error with no post-sale support. TAG provides pre-negotiated pricing across 200+ providers, single-point accountability, implementation in weeks instead of months, and ongoing optimization — all at zero advisory cost because providers compensate TAG directly.